Newfoundland and Labrador

Smokers’ Helpline

Newfoundland and Labrador Smokers’ Helpline

CARE referral program

Help patients/clients connect to tobacco cessation programs for support to
quit smoking or quit vaping


Ask the individual if they use tobacco products or have recently quit.


Advise about the benefits of tobacco cessation.


Ask if they would like to be referred to the Smokers’ Helpline for free support in quitting and/or staying tobacco-free. If the individual consents, refer them to the Helpline by completing the Online Form or Fax Referral Form.

Healthcare providers who use the provincial EMR may submit a referral to the Helpline through eDOCSNL. For more information about making a referral through that system, click here.

Increase awareness of services available
Studies show that about 70% of smokers express that they want to quit.
Recommended by Clinical Practice Guidelines
These guidelines are based on a compilation of available evidence, this demonstrates the efficacy and the value of the quitline service.
Designed to be easy-to-use and requires minimal time (takes just 1-2 minutes)
Easily offer evidence-based tobacco dependence treatment through a brief intervention.
Connects individual directly with services
An individual is much more likely to connect with the quitline when a direct referral is made (online or fax) compared to if you simply provide a pamphlet or if you simply encourage them to call themselves.
Helps more people quit
Increases the number of individuals in our province who are enrolling in effective quitline services to help them successfully quit.
Integrate within existing technology
Promotes the use of technology to improve healthcare delivery (consider integrating the Online Referral within your health system through creating a link to the online system)
Supports overall healthy living
Incorporates smoking cessation into routine healthcare delivery, and extends the scope and quality of care for one of the preventable forms of health risk behaviours.
Builds on the treatment, information, guidance and support that you are already providing
Provides opportunity for system change to improve effectiveness, removing time and resource barriers
Previous slide
Next slide